Privacy Policy

1. Who We Are

Glazier International FZC is a UAE-based industrial materials trading company registered and operating in Hamriya Free Zone, Sharjah, United Arab Emirates.

• Company: Glazier International FZC
• Address: Hamriya Free Zone, Sharjah, UAE
• Email: info@glazierinternational.com
• Phone: +971 50 483 3176
• TRN: 100339496000003

2. Information We Collect

When you submit an enquiry or request a quote through our website, we collect:

• Name — to address you correctly in our response
• Company name — to understand your business context
• Email address — to respond to your enquiry
• Phone number — optional, for follow-up calls if required
• Product category — to route your enquiry to the right team member
• Message content — details of your requirement or question

We do not collect payment information, government IDs, or any sensitive personal data through this website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• Responding to your product enquiry or request for quotation
• Sending you a formal quotation within 24 business hours
• Following up on ongoing business discussions
• Improving our products and services based on feedback

We do not use your information for automated marketing, profiling, or any purpose unrelated to your original enquiry.

4. How We Store Your Information

Enquiries submitted through our website are delivered directly to our team via email. We store business correspondence in our internal email and CRM systems.

• All data is stored on secure, access-controlled systems
• We retain enquiry records for up to 3 years for business continuity purposes
• We do not store credit card or financial information

5. Sharing Your Information

We do not sell, rent or trade your personal information to any third parties.

We may share your information only in the following limited circumstances:

• With our logistics or manufacturing partners when required to fulfil your order — and only with your knowledge
• With legal or regulatory authorities if required by UAE law
• With our email service provider (Google Workspace) for delivery of correspondence — subject to Google's privacy policy

6. Cookies & Website Analytics

Our website uses minimal cookies for essential functionality only. We do not currently use advertising cookies or third-party tracking scripts.

• WordPress session cookies — required for the website to function correctly
• Cloudflare security cookies — used for DDoS protection and performance

We may introduce Google Analytics in the future to understand how visitors use our site. If we do, this policy will be updated accordingly.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate information
• Deletion — request that we delete your personal data
• Objection — object to us processing your data for any purpose

To exercise any of these rights, please email us at info@glazierinternational.com with the subject line "Privacy Request".

8. Links to Other Websites

Our website contains links to partner websites including Texan Minerals & Chemicals (tmcgreen.com). We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@glazierinternational.com
• Phone: +971 50 483 3176
• Address: Glazier International FZC, Hamriya Free Zone, Sharjah, UAE

We aim to respond to all privacy-related requests within 5 business days.